Privacy policy

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

RiskFirst is committed to protecting and respecting your privacy. This policy (together with our website Terms of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Risk First Management Services Limited. Our nominated representative for the purpose of the Act is our Data Protection Officer.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our internet sites, including riskfirst.com, pfaroe.com and any sub-domains (our site). This includes information provided at the time of registering to use our site, subscribing to our services, posting material or requesting further services or information. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data) and the resources that you access.

 

IP addresses and cookies

We may retain information about your computer, including where available your IP address, operating system and browser type, for system administration and to collect and assess aggregate information (statistical data about users' browsing actions and patterns). We may also obtain information about you by using a cookie described further in the following paragraph.

Our site uses cookies to enhance the operations of the site, and also to collect information on site users and the details their visits. At present, we only use cookies to collect information from you for purposes of aggregated and anonymized assessment through Google Analytics, a widely-used tool for collection and review of website use metrics. However, we may in future use cookies for other purposes.  If, having given a consent to our use of cookies, at any future date you want to revoke your consent, you can always do so by removing RiskFirst's cookie, generally through the options feature in your browser (for example, this can be located at Tools\Internet Options\Privacy\Sites in Windows Internet Explorer 9). You can also access further independent information on cookies at http://www.allaboutcookies.org/ and http://www.youronlinechoices.eu/

Where we store your personal data

Unless we have explicitly and in writing agreed otherwise with you, the data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by our staff or contractors operating outside the EEA. Such persons may be engaged in, among other things, the provision of services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored securely. If you have a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. Please do not share your password with anyone.

Transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security to try to prevent unauthorised access.

Uses made of the information

We use information held about you to:

  • Ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • Carry out our obligations arising from any contracts entered into between you and us.
  • Allow you to participate in interactive features of our service, if you choose to do so.
  • Allow us (or third parties acting on our behalf) to send marketing materials to you.
  • Notify you about changes to our service.

We may use information in different or additional ways in the future. If we do so, we will post the updated disclosure on this page or elsewhere on our site. However, we will not sell your information to third parties for their own use, nor will we disclose it to third parties other than as described in the following section.

Disclosure of your information

We may disclose your personal information to any member of our group. We may disclose your personal information to third parties:

  • Who provide services to RiskFirst (for example, those who conduct marketing campaigns to our clients on our behalf).
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets (including in any sale of RiskFirst, in which case personal data held by it about its clients may be transferred assets).
  • If we must disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Electronic Access Schedule (if these apply to you) and other agreements; or to protect the rights, property, or safety of RiskFirst, our clients or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes in which case we may also unsubscribe you from our site and delete your account and personal data. You can exercise this right at any time by contacting us at support@riskfirst.com or by following the appropriate links from marketing emails.

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please review these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page or elsewhere on our site and, if we determine it is appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy should be addressed to the Data Protection Officer, RiskFirst at 14th Floor, Aldgate Tower, 2 Leman Street, E1 8FA.

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